Helping small businesses run smoothly and thrive

Hello, I’m Chris - an independent operations consultant with a firm belief that strong leadership, thoughtful team structure, and clear Standard Operating Procedures are the backbone of every thriving small and independent business. I help business owners stop firefighting and start leading with confidence, clarity, and vision.

Reliance Consultancy is a beacon for struggling independent businesses right here in the heart of Wiltshire. I look forward to working with you.

Services

Operations & Resilience

Build a business that runs efficiently and can weather any storm.

     People and Culture

Build a motivated, engaged team with  the right structure in place.

     Talent & Team Development

Hire well. Onboard better. Communicate  effectively.   

     Mystery Customer Auditing

 Clear, unbiased insight into how your team delivers                      customer service.                       

How I can help you

‘Your role isn't to carry the outcome—it's to build the environment where outcomes thrive’

In today’s fast-paced, innovation-driven world, leadership is no longer about being the smartest person in the room or the one who works the hardest. It’s about creating the conditions where others can succeed.

That’s where I come in.

Frequently Asked Questions

How can Reliance Consultancy help my business?

I provide operational clarity for small and independent businesses, bringing structure to chaos with a unique blend of:

  • Team realignment and role clarity - helping people know what to own so things stop getting stuck.
  • Owner enablement - coaching leadership out of the weeds and into their proper lane.
  • Process design that empowers, not controls - SOPs that support momentum, not micromanagement.
  • Experience and service audits

What industries does Reliance Consultancy specialise in?
Reliance Consultancy works with businesses across various industries, including retail, technology, and healthcare.

How do I schedule a consultation with Reliance Consultancy?

You can schedule a consultation with Reliance Consultancy by filling out the contact form or feel free to give me a call on 07425 179279.

“Reliance Consultancy has helped my business immensely by providing valuable insights and strategic advice. Chris is knowledgeable, reliable, and truly cares about his clients' success.”

Simon Gilford - Farthings Marketing

Contact me

Feel free to reach out to me with any questions or to schedule an appointment. I look forward to working with you!

About me

Reliance Consultancy is a leading business consultancy firm based in Marlborough, Wiltshire, dedicated to helping businesses thrive and achieve their goals through expert consultancy services.